Administration Assistant

• Casual, seasonal position during the busy tax season
• Role available in Ipswich (Booval)
• Great job for people returning to the workforce or looking to earn extra income

H&R Block is Australia's leading tax services company with over 400 offices across Australia. H&R Block prepares around seven hundred thousand tax returns for Australian taxpayers annually.

We are looking for an experienced Administration Assistant to assist us during our busiest period, tax season, in our Ipswich (Booval) office.

Duties include:

• Greeting clients when they enter the office
• Answering telephone and email enquiries, making appointments, and providing basic information about services and fees.
• Setting up clients in our software system and downloading information from the ATO so it is ready for our tax specialists to meet with the client to prepare their return.
• Collecting payments from clients, issuing receipts, and banking duties as required.
• Following up with clients on outstanding documents needed so we can complete their tax return.
• Assisting in keeping the office neat and tidy, including maintaining the appearance of the premises to H&R Block standards.

What we are looking for:

• Previous work experience in office administration
• Friendly people with strong customer service skills
• Excellent written and verbal communication skills
• Strong computer skills and ability to learn new software products quickly
• Flexibility to work a variety of different shift times depending on local office needs
• Police Check clearance
• MyID access (https://www.myid.gov.au) and smart phone to enable you to log into ATO portal

This is a casual, seasonal position - hours may vary from full time to 2-3 shifts per week depending on your local office needs.

Apply Now! If you are interested, we would love to hear from you. You will be redirected to our recruitment portal where you will be asked to complete a few short screening questions.